intensive housing management
what is intensive housing management?
Intensive Housing Management is a service which is more intensively provided because of the additional needs of the tenant. These include but are not limited to:
- The provision of an alarm
- Dealing with nuisance issues, anti-social behaviour (ASB) and organised crime.
- Controlling access to the premises
- Ensuring rent is paid regularly and on time.
- Organising inspections of property and arranging for any repairs or improvements to be carried out, including the replacement of furniture.
- Ensuring that people are aware of their rights under their occupancy agreement.
- Offering advice and guidance on keeping property to a reasonable standard of hygiene.
- Assisting people to access other support services as required.
- Liaising with all relevant agencies, both statutory and voluntary, on the tenant’s behalf.
- Assisting people to reduce rent arrears.
- Ensuring that people know how to use equipment safely.
- Assisting people to claim Housing Benefit and other welfare benefits.
- Helping to keep people safe by monitoring visitors, i.e. external care workers, including contractors and professionals and by carrying out health and safety and risk assessments of property.
- Providing people with advice and facilitating a move to alternative accommodation as required
SUPPORTED
HOUSING PROVIDER
INTENSIVE
MANAGEMENT
EXPERIENCE